Privacy Policy
At Quantellignce, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights in relation to it. By using the Quantellignce Platform, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Quantellignce is an online educational platform providing data literacy and data skills training. References to "we", "us", or "our" in this policy refer to Quantellignce. If you have any questions about this Privacy Policy or how we handle your data, please contact us through our website.
2. Information We Collect
We may collect the following types of personal information when you use our Platform:
Information you provide directly:
Name and email address when you register for an account.
Billing and payment information when you purchase a course or subscription.
Profile information you choose to add to your account.
Communications you send us, including support enquiries and feedback.
Information collected automatically:
Device and browser information, including IP address, browser type, and operating system.
Usage data, such as pages visited, courses accessed, time spent on the Platform, and clickstream data.
Cookies and similar tracking technologies (see Section 7 for more detail).
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To create and manage your account and provide access to the Platform.
To process payments and deliver purchased courses or content.
To personalise your learning experience and track your progress.
To communicate with you about your account, purchases, and updates to the Platform.
To send you promotional emails or newsletters where you have consented to receive them.
To improve the Platform, analyse usage trends, and develop new features.
To comply with legal obligations and enforce our Terms and Conditions.
4. Legal Basis for Processing Your Data
Where applicable under data protection law, we process your personal data on the following legal bases:
Contract: Processing necessary to fulfil our agreement with you (e.g. providing access to purchased content).
Legitimate Interests: Processing that is in our legitimate business interests, such as improving the Platform and preventing fraud.
Consent: Where you have given us explicit consent, such as subscribing to our mailing list.
Legal Obligation: Where we are required to process data to comply with the law.
5. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share data with trusted third-party providers who assist us in operating the Platform, such as payment processors, email service providers, and analytics tools. These providers are contractually obligated to protect your data and may only use it for the purpose of providing services to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are required to retain it for legal or regulatory purposes.
7. Cookies and Tracking Technologies
Quantellignce uses cookies and similar technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences.
We use the following types of cookies:
Essential Cookies: Necessary for the Platform to function correctly, such as maintaining your login session.
Analytics Cookies: Help us understand how users interact with the Platform so we can improve it.
Marketing Cookies: Used to deliver relevant promotional content where you have consented.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.
8. Data Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
9. Your Rights
Depending on your location, you may have the following rights in relation to your personal data:
Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate or incomplete data.
Right to Erasure: You may request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances.
Right to Data Portability: You may request your data in a structured, commonly used format.
Right to Object: You may object to our processing of your data where we rely on legitimate interests.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us through the Quantellignce website. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Children's Privacy
The Quantellignce Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
11. Third-Party Links
Our Platform may contain links to third-party websites or services. This Privacy Policy applies only to Quantellignce. We are not responsible for the privacy practices of any third-party sites and encourage you to review their privacy policies before providing any personal information.
12. International Data Transfers
If you are accessing the Platform from outside the country in which our servers are located, your data may be transferred internationally. We take appropriate steps to ensure that any such transfers are carried out in compliance with applicable data protection laws and that your data remains protected.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Platform following any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us through the Quantellignce website. We are committed to resolving any privacy-related concerns promptly and transparently.
This Privacy Policy was prepared for Quantellignce and is intended as a general framework. We recommend seeking qualified legal advice to ensure full compliance with the data protection laws applicable to your jurisdiction.